We stand by our products. If you are not fully satisfied at any time with your purchase, simply return the item within 30 days from the purchase date and we will issue you a full refund of the initial purchase price. No questions asked. Shipping for returns is non-refundable and the responsibility of the customer. 

Note: This policy does not include event passes. All event passes are nonrefundable.

Please contact Customer Care at 1-800-234-3368 or e-mail Customer Service to arrange a return.